Dreamweaver crashes and unexplained errors
February 11th, 2009
In my experience, Dreamweaver is a very stable program; but like all software, it occasionally misbehaves. There have been a lot of reports recently about Dreamweaver crashing on start up. Nearly everyone affected is using an Acer computer. Apparently, there’s a known conflict between Dreamweaver and Acer eDataSecurity Management v3.0. If you’re on an Acer, and Dreamweaver won’t start, download the patch from http://www.egistec.com/oem-acer001/program-update.html.
Most of the time, however, the cause is a corrupted cache file called WinFileCache-********.dat or MacFileCache-********.dat inside your personal Dreamweaver configuration folder (the asterisks represent a series of letters and numbers that might differ from computer to computer). The solution is quite simple: close Dreamweaver and delete WinFileCache-********.dat or MacFileCache-********.dat, depending on your operating system.
The location of the personal configuration folder depends on your operating system and version of Dreamweaver. For Dreamweaver CS4, it’s as follows:
- Vista: C:\Users\<username>\AppData\Roaming\Adobe\Dreamweaver CS4\<language>\Configuration
- Windows XP: C:\Documents and Settings\<username>\Application Data\Adobe\Dreamweaver CS4\<language>\Configuration
- Mac OS X: Macintosh HD:<username>:Library:Application Support:Adobe:Dreamweaver CS4:<language>:Configuration
In all cases, <username> is the name of your user account on the computer and <language> indicates the language of your operating system. The language is usually represented by two pairs of characters separated by an underscore, as in en_US (English), es_ES (Spanish), or fr_FR (French).
Earlier versions of Dreamweaver locate the personal configuration folder in a slightly different location. This is where it can be found in Dreamweaver CS3:
- Vista: C:\Users\<username>\AppData\Roaming\Adobe\Dreamweaver 9\Configuration
- Windows XP: C:\Documents and Settings\<username>\Application Data\Adobe\Dreamweaver 9\Configuration
- Mac OS X: Macintosh HD:Users:<username>:Library:Application Support:Adobe:Dreamweaver 9:Configuration
The Dreamweaver configuration folders are hidden on Windows, so you need to enable the option to view hidden files and folders in order to locate them, as follows:
- In Vista, select Start > Computer > Organize > Folder and Search Options > View. In Advanced settings, choose Show hidden files and folders.
- In Windows XP, select Start > My Computer > Tools > Folder Options > View. In Advanced settings, choose Show hidden files and folders.
Once you turn on this option, hidden folders are displayed as dimmed icons to remind you to treat them with care.
Entry Filed under: Dreamweaver
7 Comments Add your own
1. Eduardo | April 1st, 2009 at 5:44 pm
Thank you!
It´s solved now!
2. Neil feltham | May 21st, 2009 at 6:46 pm
Thanks for this I was having an epic with date formats dissapearing from dreamweaver.
3. Parkeren | August 4th, 2009 at 12:12 pm
Wow…it works! Finally found it.Thanks!
4. Murrsky | October 9th, 2009 at 3:39 am
Beautiful… fixed, well done!
cheers.
5. Thaiphoon | November 23rd, 2009 at 9:56 am
Muchos gracias compadre!!!
6. lanceG | December 3rd, 2009 at 4:25 am
Nope… cs4 still crashing whenever I switch to code view (I had changed the font for code text a few times, no prob, then after the last one, gag and crashes)
7. Nazgul | March 2nd, 2010 at 4:01 pm
Had the same problem when switched to Windows 7 (64-bit) – Dreamweaver CS4 crashing in Code View. After no solution online I found the solution (at least it worked for me) in disabling ClearType. After I disabled ClearType in Display –> Adjust ClearType everything worked as it should. I also had to change fonts in Code View because as DW puts there some Technicality font – just go to Edit –> Preferences –> Fonts and put Courier New as your Code View font. Hope this will work for you also.
Leave a Comment
Some HTML allowed:
<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>
Trackback this post | Subscribe to the comments via RSS Feed