Comments on: Getting the Dreamweaver PHP hotfix – some progress http://foundationphp.com/blog/2006/12/16/getting-the-dreamweaver-php-hotfix-some-progress/ Tue, 15 May 2012 13:16:10 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: David http://foundationphp.com/blog/2006/12/16/getting-the-dreamweaver-php-hotfix-some-progress/comment-page-1/#comment-1448 David Sat, 30 Dec 2006 16:16:43 +0000 http://foundationphp.com/blog/2006/12/16/getting-the-dreamweaver-php-hotfix-some-progress/#comment-1448 Glad you got it in the end, Michael. However, this is something that should never have happened in the first place. Adobe got an ear-bending from quite a few people over this, so it's to be hoped that the lesson has been learned. Glad you got it in the end, Michael. However, this is something that should never have happened in the first place. Adobe got an ear-bending from quite a few people over this, so it’s to be hoped that the lesson has been learned.

]]> By: Michael http://foundationphp.com/blog/2006/12/16/getting-the-dreamweaver-php-hotfix-some-progress/comment-page-1/#comment-1438 Michael Fri, 29 Dec 2006 05:12:40 +0000 http://foundationphp.com/blog/2006/12/16/getting-the-dreamweaver-php-hotfix-some-progress/#comment-1438 Thanks for pursuing this, David. I just downloaded it. I never was able to contact Adobe - their site andphone support was just terrible for me. (Yes, I was trying to contact Tech Support, not Cust. Service. :) ) Anyhow, I've got it now. I too am just frustrated it was such a burden. Thanks for sticking with it, David. Thanks for pursuing this, David. I just downloaded it. I never was able to contact Adobe – their site andphone support was just terrible for me. (Yes, I was trying to contact Tech Support, not Cust. Service. :) )

Anyhow, I’ve got it now. I too am just frustrated it was such a burden. Thanks for sticking with it, David.

]]> By: David http://foundationphp.com/blog/2006/12/16/getting-the-dreamweaver-php-hotfix-some-progress/comment-page-1/#comment-1419 David Wed, 27 Dec 2006 23:41:15 +0000 http://foundationphp.com/blog/2006/12/16/getting-the-dreamweaver-php-hotfix-some-progress/#comment-1419 Dennis, go to <a href="http://www.adobe.com/go/b6c2ae2a" rel="nofollow">this page</a>. Click the words "Dreamweaver extension fix" in the second sentence. Dennis, go to this page. Click the words “Dreamweaver extension fix” in the second sentence.

]]> By: Dennis http://foundationphp.com/blog/2006/12/16/getting-the-dreamweaver-php-hotfix-some-progress/comment-page-1/#comment-1418 Dennis Wed, 27 Dec 2006 23:29:21 +0000 http://foundationphp.com/blog/2006/12/16/getting-the-dreamweaver-php-hotfix-some-progress/#comment-1418 Still cannot find the DW 8.02 hotfix. I think Adobe is making it really difficult, we have to hunt and peck around and waste time trying to find it!! Still cannot find the DW 8.02 hotfix. I think Adobe is making it really difficult, we have to hunt and peck around and waste time trying to find it!!

]]> By: David http://foundationphp.com/blog/2006/12/16/getting-the-dreamweaver-php-hotfix-some-progress/comment-page-1/#comment-1328 David Tue, 19 Dec 2006 09:43:05 +0000 http://foundationphp.com/blog/2006/12/16/getting-the-dreamweaver-php-hotfix-some-progress/#comment-1328 Your point is well taken, Phil. I have argued for a long time that the update should be freely downloadable. Unfortunately, it appears that a private message that I sent to Adobe urging them to do so was lost in cyberspace. Your complaint finally got the ball rolling, and as Scott Fegette indicates, the hotfix is now available without the need to contact anyone. Your point is well taken, Phil. I have argued for a long time that the update should be freely downloadable. Unfortunately, it appears that a private message that I sent to Adobe urging them to do so was lost in cyberspace. Your complaint finally got the ball rolling, and as Scott Fegette indicates, the hotfix is now available without the need to contact anyone.

]]> By: Phil Adkins http://foundationphp.com/blog/2006/12/16/getting-the-dreamweaver-php-hotfix-some-progress/comment-page-1/#comment-1325 Phil Adkins Tue, 19 Dec 2006 01:32:42 +0000 http://foundationphp.com/blog/2006/12/16/getting-the-dreamweaver-php-hotfix-some-progress/#comment-1325 I was contacted by “David Alcala, Product Support Engineering Lead” who was able to provide the Hotfix to me. Apparently, I was contacting customer service as opposed to tech support. I wish to thank Mr. Alcala but most also say that contacting anyone was far to convoluted just to get a simple update. I was contacted by “David Alcala, Product Support Engineering Lead” who was able to provide the Hotfix to me. Apparently, I was contacting customer service as opposed to tech support. I wish to thank Mr. Alcala but most also say that contacting anyone was far to convoluted just to get a simple update.

]]> By: David http://foundationphp.com/blog/2006/12/16/getting-the-dreamweaver-php-hotfix-some-progress/comment-page-1/#comment-1321 David Mon, 18 Dec 2006 22:48:27 +0000 http://foundationphp.com/blog/2006/12/16/getting-the-dreamweaver-php-hotfix-some-progress/#comment-1321 It most certainly should, Scott. Thanks very much. My only regret is that it has taken so long. Instead of recriminations, though, let's hope lessons can be learned from this. If there is a need to restrict access to an updater or bugfix (doubtful, but there may be valid reasons), all Adobe representatives dealing directly with the public need to be made aware of the proper procedure to get the fix to the customer as quickly as possible. It most certainly should, Scott. Thanks very much. My only regret is that it has taken so long. Instead of recriminations, though, let’s hope lessons can be learned from this. If there is a need to restrict access to an updater or bugfix (doubtful, but there may be valid reasons), all Adobe representatives dealing directly with the public need to be made aware of the proper procedure to get the fix to the customer as quickly as possible.

]]> By: Scott Fegette http://foundationphp.com/blog/2006/12/16/getting-the-dreamweaver-php-hotfix-some-progress/comment-page-1/#comment-1320 Scott Fegette Mon, 18 Dec 2006 21:39:33 +0000 http://foundationphp.com/blog/2006/12/16/getting-the-dreamweaver-php-hotfix-some-progress/#comment-1320 Hey, David- FYI, the hotfix is now available as the first link in the referred-to technote on Adobe.com (also linked in your post): http://www.adobe.com/go/b6c2ae2a Perhaps this will help close down the silly saga? -Scott, Adobe Systems Hey, David-
FYI, the hotfix is now available as the first link in the referred-to technote on Adobe.com (also linked in your post):
http://www.adobe.com/go/b6c2ae2a

Perhaps this will help close down the silly saga?

-Scott, Adobe Systems

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